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In the digital age, healthcare providers are increasingly reliant on technology to store, manage, and share medical data, including medical images such as X-rays, MRIs, CT scans, and ultrasounds. These images often contain sensitive patient information that is protected by privacy laws, particularly the Health Insurance Portability and Accountability Act (HIPAA). However, recent breaches and mishandling of medical images have sparked a wave of class action lawsuits, raising questions about how well healthcare organizations are safeguarding patients’ confidential information.

Mishandling of Medical Images

Most lawsuits involving medical images center around the failure to properly secure the images. When doctors and/or medical institutions fail to properly safeguard this information, it can leave patients open to misuse of their personal health information (PHI). 

Class action lawsuits over medical image confidentiality generally allege violations of privacy laws and contractual agreements. Some of the most common legal claims include:

  1. HIPAA Violations: HIPAA requires healthcare providers to protect the confidentiality, integrity, and availability of patient information. When medical images containing personal health information are improperly disclosed, it may constitute a violation of HIPAA’s Privacy and Security Rules. Although HIPAA itself does not provide a private right of action, breaches can lead to fines, penalties, and the basis for class action lawsuits under state law.
  2. Negligence: Plaintiffs often argue that healthcare organizations or their vendors were negligent in failing to secure their systems adequately. In these cases, they claim the defendant failed to implement reasonable security measures, which led to unauthorized access and disclosure of their medical images.
  3. Breach of Contract: Patients may have signed agreements with healthcare providers that guarantee the protection of their personal health data. A data breach could be seen as a breach of those contractual obligations.
  4. Invasion of Privacy: Patients may claim that the exposure of their medical images constitutes an invasion of privacy, which could lead to emotional distress and harm.
  5. Consumer Protection Laws: Some class action lawsuits leverage state consumer protection laws, arguing that the healthcare provider engaged in unfair or deceptive practices by failing to safeguard the confidentiality of medical images.

Notable Class Action Cases

Several recent high-profile class action lawsuits highlight the scope of the problem:

  • East River Medical Imaging – reached an $18.5M settlement resolving claims the medical provider failed to protect patient information from a 2023 data breach.
  • Lehigh Valley Health Network – reached a $65 million class-action lawsuit settlement stemming from a 2023 ransomware attack that led to hundreds of patients’ medical record photos being posted online.
  • Shields Health Care Group faces a class action lawsuit resulting from a data breach that impacted 2 million patients.

The increasing number of class action lawsuits over the confidentiality of medical images highlights the need for healthcare providers to prioritize data security. Patients should also take a proactive approach and take action if they are notified that their medical information has been implicated in a data breach.

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